Privacy Policy

Last modified: July 1, 2024

  • 1. Who we are
  • 2. Data Protection Officer
  • 3. Principles of processing your
    personal data
  • 4. How we use your personal data
  • 5. The personal data we collect
    from you
  • 6. When and how we share your
    personal data with others
  • 7. Third-party content/links
  • 8. Transfer of your personal data
    to other countries
  • 9. The security of your personal data
  • 10. Our storage and retention of
    your personal data
  • 11. Children's Information
  • 12. Cookies
  • 13. Your rights
  • 14. Changes to this Privacy Policy

1. Who we are

At Trackmyuptime.com, we prioritize the confidentiality of your personal information, assuring that its collection and use strictly adhere to the stipulations of our Privacy Policy (“Policy”). By accessing our website or signing up for our services, you accept the conditions outlined in this Policy.

Trackmyuptime is a product offered by Supersecure Digital Services Pvt Ltd, which is situated in Hyderabad, at Biziness Square Building, 5th Floor, Hitex City, Hitech City, Hyderabad,India. Whenever “Trackmyuptime,” “we,” “us,” or “our” are mentioned in this Privacy Policy, it refers to the company that manages the processing of your personal information.

2. Data Protection Officer

We have designated a Data Protection Officer (DPO) to manage inquiries regarding this privacy policy. Should you have queries about this Privacy Policy or wish to exercise your legal rights, you can reach out to the DPO at the following address:

Contact Information:

Email: [email protected]

Postal Address: Biziness Square Building, 5th Floor, Hitex City, Hitech City, Hyderabad,India. 500081.

3. Principles of processing your personal data

We adhere to the following principles when handling your personal data:

3.1. Fairness and Legality We only process your personal data after receiving your explicit consent or as specifically mandated by law, and exclusively for defined, explicit purposes. Trackmyuptime.com has established transparent procedures for the lawful processing of personal data.

3.2. Transparency We handle your personal data honestly and with transparency, ensuring that processing occurs with your full awareness and respect for your rights.

3.3. Purpose Restriction We guarantee that the processing of your personal data is confined to the intentions stated in the consent form and is carried out solely by the necessary Trackmyuptime.com personnel. Any alteration to the original purpose is limited, must be well-substantiated, and will require your additional consent.

Should there be a need to use your data for reasons not covered in this Policy, we will seek your permission beforehand.

3.4. Data Economy We gather and process only the personal data that is essential for the intended processing reasons. Trackmyuptime.com also ensures that personal data is not kept longer than necessary to fulfill the purposes for which it is processed.

3.5. Precision We are obligated to maintain the accuracy of your personal data and to keep it current as needed. We are committed to taking all reasonable measures to delete or amend any of your data that is found to be incorrect or incomplete. Ensuring that erroneous or misleading data is promptly amended is a responsibility we take seriously.

3.6. Limiting Storage Time Trackmyuptime.com restricts the scope and duration of storage to what is necessary to achieve the purposes for which data is processed, in accordance with given consent. To this end, we have established specified storage durations for personal data.

3.7. Security of Processing We recognize the confidentiality of personal data and treat it with utmost secrecy. Protecting the confidentiality and integrity of your personal data during processing is our top concern. At Trackmyuptime.com, we safeguard your personal data against unauthorized access, unlawful processing or disclosure, as well as against accidental loss, alteration, or destruction through appropriate organizational and technological safeguards.

3.8. Responsibility We are accountable for, and can demonstrate adherence to, the data protection principles mentioned above.

4. How we use your personal data

We utilize the gathered information for a variety of objectives:

  • To facilitate your registration as a new customer, contact, or user.
  • To execute and fulfill your order, which encompasses: Handling payments, fees, and charges. Recovering debts owed to us. For accounting purposes.
  • To deliver our services, including: Alerting you about any issues detected with the checks we are monitoring on your behalf. Providing regular updates on the performance and availability of the checks we are monitoring for you.
  • To maintain our relationship with you, which involves: Sending timely reminders for renewals or when payments are due. Informing you of any modifications to our services or their administration. Updating you on alterations to our terms or privacy policy. Inviting you to provide feedback or participate in customer surveys.
  • To safeguard and administer our business and website, which includes actions like troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting data.
  • To apply data analysis for the enhancement of our website, products/services, marketing strategies, customer relations, and overall user experience.
  • To propose and recommend services to you that might pique your interest.

If we intend to process your data for a purpose that contradicts the original purpose, we will seek additional consent from you for this new processing activity.

5. The personal data we collect from you

Information You Supply to Us

Personal Details: This includes the information you furnish when registering for an account or signing up for our services, such as your name, email address, and phone number. When you make a payment, we don’t store your card details; they’re processed by our third-party payment handlers who are adept at secure online transaction processing. Network & Service Data: Data about your network or the specific services that need monitoring. Access Credentials: For certain monitoring checks (like HTTP, FTP, SMTP), you may provide us with access credentials.

Information Collected Automatically

Usage Details: When you visit our website, your browser transmits data that we collect. This may encompass your computer’s IP address, browser type, the webpages you visit, as well as the dates and durations of those visits. We also gather usage data when you make changes to your account on our Service. Location Data: For instance, we might use your IP address to ascertain your general location. We may also obtain more precise location data from your device, subject to your device’s consent process. Cookies: We use cookies to manage our website, provide tailored functionalities and messages to you. These cookies are for our use only, and we do not share this data with third parties, except as mandated by law. Trackmyuptime.com also utilizes session cookies that expire when your browsing session ends or your computer is shut down.

For further details about Trackmyuptime.com’s use of cookies, please refer to the Cookie section below.

6. When and how we share your personal data with others

We do not engage in the sale, leasing, renting, or any other form of disclosure of your personal data to third parties, with the exception of the scenarios detailed below.

Trackmyuptime.com may share your information as follows:

Service Providers: We might allow certain third parties, who carry out services on our behalf, access to your information. These third parties render various services for us, including but not limited to billing, sales, marketing, content and feature provision, advertising, analysis, research, customer support, data storage, security, fraud prevention, payment processing, and legal services. Should you wish to obtain a list of our service providers who have access to your personal data, please reach out to our DPO.

Integration with Third Parties: If you establish a link with a third-party service via our Services, we will share with them the necessary information about you to facilitate the use of the third-party service through our Services.

Legal Obligations: Should we receive a subpoena, court order, or request from government or regulatory bodies, Trackmyuptime.com retains the right to release any personal information as required to adhere to the subpoena, court order, legal request, or applicable law.

7. Third-party content/links

On our Website, users may encounter content and products from other companies or organizations, as well as links to the websites and services of our partners, licensors, or other third parties. While we strive to oversee the linked websites or services, their management is beyond our control. Each of these third parties bears full responsibility for abiding by the legal and regulatory standards that govern their operations and websites. Trackmyuptime.com is not accountable for the privacy measures or content of these websites, nor for ensuring that they comply with legal and regulatory requirements. These external websites and services may follow their own privacy and customer service policies, or in some cases, may not have established policies at all. We recommend that you carefully read the privacy policies of any third-party websites before submitting your personal information to them.

8. Transfer of your personal data to other countries

Your data, including Personal Data, may be transferred to, and processed on, computer systems that are located outside the geographic boundaries of your state, province, or country, potentially in regions where the data protection regulations may not align with those of your jurisdiction.

If you reside outside the United States and opt to share information with us, be aware that we transmit and process the data, inclusive of Personal Data, within the United States.

By consenting to this Privacy Policy and by providing us with your information, you are acknowledging and agreeing to this international transfer of your data.

We are committed to implementing all necessary measures to ensure that your data is managed securely and in adherence to this Privacy Policy. We will not conduct any transfer of your Personal Data to an entity or country without establishing proper safeguards that include robust security measures for your data and other personal information.

9. The security of your personal data

We prioritize the protection of your data; however, it’s important to acknowledge that no mode of data transmission over the Internet or electronic storage method can be guaranteed to be completely secure. Although we are dedicated to employing commercially viable measures to safeguard your Personal Data, absolute security cannot be unequivocally assured.

We have established protocols to address potential data security breaches. In the event of such a breach, we will inform you and the relevant regulatory authorities, as mandated by law.

10. Our storage and retention of your personal data

Your personal data will be kept only for the duration required to accomplish the objectives for which it was collected. This includes the time necessary to meet any legal, accounting, or reporting obligations.

11. Children's Information

Trackmyuptime.com does not intentionally gather Personally Identifiable Information from individuals below the age of 16. If you believe that your child has submitted such information on our website, please reach out to us without delay, and we will endeavor to swiftly delete such information from our databases.

12. Cookies

Cookies are bits of data stored in your browser as you browse the internet. They are transmitted to a website’s server to inform it of your previous interactions with the site. We might utilize cookies to monitor your activity on Trackmyuptime.com, which helps us offer you a more tailored user experience. You have the option to decline our use of cookies by adjusting the settings in your browser. Be aware that if you choose not to accept cookies, you might not be able to fully utilize all the features available on Trackmyuptime.com.

Cookies are small data files that can be saved on your device (such as a computer, smartphone, or tablet) when you visit our Site. They enable our Site to recognize your device apart from others. A typical cookie will include the originating website’s name, the lifespan of the cookie (meaning how long it will stay on your device), and a value, which is often a unique number generated randomly.

Usage of Cookies:

We employ cookies to identify your device and preferences, store your settings, and keep track of your Site usage. We also utilize cookies and other tracking methods to regulate access to certain content on our Site, ensure its protection, and to fulfill any requests made by you to us. For managing our Site and research purposes, we integrate certain third-party services that track and analyze the statistical use and volume of information from our Site users. These services use persistent cookies to aid in enhancing the user experience, managing our Site content, as well as understanding how users interact with and navigate our Site. Our cookies serve the following functions:

Essential/Technical:

These cookies are crucial for the functionality of our Site, ensuring you can access it as intended. They enable us to recognize if you have set up an account and if you’re logged into that account to view Site content. They also remember your actions within a browsing session and help maintain the security of the Site.

Analytical/Performance:

Trackmyuptime.com or external service providers use these cookies to assess how the Sites are utilized and their performance levels. They monitor which pages get the most traffic and identify visitor sources, including cookies from services like Google Analytics.

Functionality:

These cookies allow the Site to function according to your preferences and choices. They enable us to recall your device on subsequent visits. For instance, our systems will recognize your username and remember your customizations to the Site and services, such as changes in text size, fonts, language, and other personal settings, and maintain these customizations for your future visits.

Advertising from Third Parties:

These cookies gather details about your Site activity to offer tailored advertising. We might permit third-party service providers to place cookies on the Sites for the same reason, or to track your online activities over time and across various websites. Providers generating these cookies, like Google, LinkedIn, YouTube, and Facebook, have their own privacy policies and may leverage their cookies to target advertisements to you on other sites, based on your visit history to our Site.

First-party vs. Third-party Cookies:

“First-party cookies” are those set by our Site and placed on your device. In contrast, “third-party cookies” are placed on your device by a different party via our Site. Trackmyuptime.com might collaborate with third-party service providers who use cookies to send emails to users who have chosen to provide their contact information.

 
 

13. Your rights

We grant you data protection rights as established by European Union regulations, notably the General Data Protection Regulation (GDPR), along with pertinent national legislation. Among these rights, you are entitled to:

  • Obtain information regarding the processing of your personal data within one month;
  • Access your personal data;
  • Amend or delete your personal data;
  • Be informed of any amendments, deletions, or limits placed on the processing of your personal data, as well as learn about the recipients of your personal data;
  • Object to the processing of your personal data;
  • Transfer your data (data portability);
  • Avoid being subjected to decisions made purely based on automated processing; and
  • File a complaint with a data protection authority.

To exercise any of these rights, you can send a request to [email protected].

14. Changes to this Privacy Policy

We maintain the authority to amend this Privacy Policy at our discretion. Any updates to this Policy will take effect upon their publication on this page. Your ongoing usage of our website and services signifies your agreement to these changes. We are not obligated to provide written notification of any modifications to this Policy. It is advisable to review this page regularly to keep abreast of any changes to this Privacy Policy.

Last Revised: July 1, 2024

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